Everything you need to reach us, report a problem, or manage your account. If your answer isn't here, write to us — a real person reads every message.
Email contact@iniscia.com and we'll get back to you, usually within a few working days. It helps to tell us the email address on your account, and — if you're reporting a bug — what you did just before it happened.
A public profile can carry a display name and a short bio written by its owner. If you find one that is abusive, misleading or otherwise objectionable, email contact@iniscia.com with a link to it. We read every report, and we remove content that breaks our Terms — which can include suspending the account behind it.
If you subscribed inside the iOS app, Apple holds your subscription and we cannot cancel it for you: open the Settings app, tap your name, then Subscriptions. If you subscribed on the website, open Settings > Subscription in Iniscia and use the billing portal.
In the app, go to Settings > My account, then Delete account. Deletion is permanent: it removes your habits, their whole history, your goals and your profile. If you only want to step away for a while, use Deactivate account instead — it keeps everything and you can come back any time.
Settings > My account also offers Export all my data, which gives you a file containing everything we hold about you. You don't need to ask us for it.
Iniscia is run by Elias Imougar, entrepreneur individuel, based in Montpellier, France. Privacy requests go to the same address: contact@iniscia.com.